Enroll in Lactation University's Interactive Communication Course $65 (Reg $99)

​Approved by IBLCE for L-CERPS fulfilling the 5-hour communications requirement.
Course Description: This 5-hour comprehensive communication course is designed to enhance the essential communication skills required for lactation consultants and other healthcare professionals involved in breastfeeding care.

Grounded in the IBCLC Detailed Content Outline, the course emphasizes the importance of understanding clients' needs, active listening, and providing emotional support. Participants will learn strategies for developing an appropriate plan of care using Motivational Interviewing, assisting clients in making informed decisions, anticipating educational needs, and fostering a supportive environment.
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The curriculum includes practical exercises, role-playing scenarios, and building interpersonal relationships with families.

​While the primary focus is on lactation and breastfeeding care, the principles taught are universally applicable, making this course valuable for any healthcare provider aiming to improve their communication abilities. 
This course presents several communication strategies that can be tailored to any circumstance and profession. During the webinar, counselors will practice active listening and empathy to better understand and support clients.

Learning Objectives:
  1. Define Motivational Interviewing
  2. Describe the Spirit of Motivational Interviewing
  3. Form one open-ended question and one closed question
  4. Identify 3 key words that might signify “Change Talk” when counseling a client
  5. State 2 indicators of resistance
Course Format:
  • Interactive lectures
  • Media
  • Role-playing exercises
  • Group activities and feedback sessions
Target Audience:
  • Lactation consultants (IBCLCs)
  • Aspiring IBCLCs seeking to fulfill the 5 hour communication education requirement
  • Healthcare professionals involved in client breastfeeding care
  • Nurses, midwives, doulas, NCS, and other maternal and child health providers
Benefits of Attending:
  • Strengthen communication skills crucial for effective client care
  • Enhance the quality of lactation and breastfeeding support
  • Build skills delivering concise, individualized care plans
  • Improve client satisfaction and outcomes through better understanding and support