LACTATION UNIVERSITY
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Enroll in Lactation University's Interactive Communication Course $65 (Reg $99)

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​Approved by IBLCE for L-CERPS fulfilling the 5-hour communications requirement.
Enroll Now
Course Description: This 5-hour comprehensive communication course is designed to enhance the essential communication skills required for lactation consultants and other healthcare professionals involved in breastfeeding care.

Grounded in the IBCLC Detailed Content Outline, the course emphasizes the importance of understanding clients' needs, active listening, and providing emotional support. Participants will learn strategies for developing an appropriate plan of care using Motivational Interviewing, assisting clients in making informed decisions, anticipating educational needs, and fostering a supportive environment.
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The curriculum includes practical exercises, role-playing scenarios, and building interpersonal relationships with families.

​While the primary focus is on lactation and breastfeeding care, the principles taught are universally applicable, making this course valuable for any healthcare provider aiming to improve their communication abilities. 

This course presents several communication strategies that can be tailored to any circumstance and profession. During the webinar, counselors will practice active listening and empathy to better understand and support clients.

Learning Objectives:
  1. Define Motivational Interviewing
  2. Describe the Spirit of Motivational Interviewing
  3. Form one open-ended question and one closed question
  4. Identify 3 key words that might signify “Change Talk” when counseling a client
  5. State 2 indicators of resistance

Course Format:
  • Interactive lectures
  • Media
  • Role-playing exercises
  • Group activities and feedback sessions
Target Audience:
  • Lactation consultants (IBCLCs)
  • Aspiring IBCLCs seeking to fulfill the 5 hour communication education requirement
  • Healthcare professionals involved in client breastfeeding care
  • Nurses, midwives, doulas, NCS, and other maternal and child health providers
Benefits of Attending:
  • Strengthen communication skills crucial for effective client care
  • Enhance the quality of lactation and breastfeeding support
  • Build skills delivering concise, individualized care plans
  • Improve client satisfaction and outcomes through better understanding and support

Our goal is to help you reach yours


Hours

W-F 9AM-4PM

Telephone

951.809.7827

Email

[email protected]
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Lactation University website is for information only and does not constitute medical advice or recommendation. For medical advice, please consult a physician. Do not rely on the information on this website as an alternative to medical advice from your doctor or other professional healthcare provider. If you have any specific questions about any medical matter you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on this website.

©2018-2024 Lactation University
  • Home
  • Courses
    • 95+ Hour Lactation Course >
      • Prep Course Registration
      • FAQs
    • Foundations of Lactation Education
    • 5 Hour Communication Course
  • Become an IBCLC
    • LUVS IBCLC Route
    • FAQs
  • LUV Support
    • Find a LUVS Meeting
  • Conference