Enroll in Lactation University's Interactive Communication Course $68

​Approved by IBLCE for L-CERPS fulfilling the 5-hour communications requirement.
Course Description: This 5-hour comprehensive communication course is designed to enhance the essential communication skills required for lactation consultants and other healthcare professionals involved in breastfeeding care.

Grounded in the IBCLC Detailed Content Outline, the course emphasizes the importance of understanding clients' needs, active listening, and providing emotional support. Participants will learn strategies for developing an appropriate plan of care using Motivational Interviewing, assisting clients in making informed decisions, anticipating educational needs, and fostering a supportive environment.
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The curriculum includes practical exercises, role-playing scenarios, and building interpersonal relationships with families.

​While the primary focus is on lactation and breastfeeding care, the principles taught are universally applicable, making this course valuable for any healthcare provider aiming to improve their communication abilities. 
Learning Objectives:
  1. Develop effective communication strategies tailored to individual client needs.
  2. Practice active listening and empathy to better understand and support clients.
  3. Enhance skills in delivering clear, concise, and compassionate care plans.
  4. Facilitate informed decision-making through comprehensive and supportive dialogue.
  5. Apply communication techniques in real-world scenarios to build confidence and proficiency.
Course Format:
  • Interactive lectures
  • Role-playing exercises
  • Group activities and feedback sessions
Target Audience:
  • Lactation consultants (IBCLCs)
  • Aspiring IBCLCs seeking to fulfill the 5 hour communication education requirement
  • Healthcare professionals involved in client breastfeeding care
  • Nurses, midwives, doulas, NCS, and other maternal and child health providers
Benefits of Attending:
  • Strengthen communication skills crucial for effective client care
  • Enhance the quality of lactation and breastfeeding support
  • Improve client satisfaction and outcomes through better understanding and support